Shipping policy

At Parabelle, we are committed to delivering your orders with care and efficiency. Please review our shipping policy for important details regarding the delivery of your purchase.

Shipping Timeframe:

• We proudly offer shipping across all regions of Lebanon, with delivery typically occurring within 1 to 4 business days, depending on your location.

Delivery Conditions:

• Please ensure that your shipping address is accurate and complete. Parabelle is not responsible for delays or delivery failures caused by incorrect or incomplete address information.

• Delivery times are estimated and may be affected by factors beyond our control, such as high order volumes or other unforeseen circumstances. If there is a significant delay in the shipment of your order, we will promptly notify you via email or telephone.

Shipping Costs:

• Shipping fees are calculated at checkout based on your delivery location.

• Any applicable taxes, duties, or additional fees are the responsibility of the customer and will be displayed at checkout.

Liability and Risk:

• Once your order is transferred to our shipping partner, Parabelle is no longer liable for any loss, damage, or delays that may occur during transit. Any issues that arise after dispatch should be addressed directly with the shipping provider.

• In the unlikely event that your package is lost or significantly delayed, please contact our customer service team, and we will assist you in resolving the issue with the shipping provider.

Receiving Your Order:

• Upon delivery, please carefully inspect the package for any visible signs of damage before accepting it.

• If you notice any damage to the packaging or items, please document it with clear photos and contact us within 48 hours of receiving your order. Failure to report the issue within 72 hours of delivery may affect your eligibility for a replacement or refund.